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Technology Failures and Successes with Hurricane Katrina: Voices from the University of New Orleans Tell Stories of the Disaster and Rebuilding
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, , , , University of New Orleans, United States

EdMedia + Innovate Learning, in Vienna, Austria ISBN 978-1-880094-65-5 Publisher: Association for the Advancement of Computing in Education (AACE), Waynesville, NC

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Abstract

This case study of the Katrina disaster and its aftermath at the University of New Orleans tells of plans, difficulties, on-going issues, and how technology failed or succeeded. We tell these stories to benefit others. This work uses autobiographical methods to report experiences and lessons learned. We set the context, tell stories, and discuss issues and recommendations. We discuss are: over-reliance on a single university-based computer system; communicating with faculty and students before, during and after the storm; long-term emergencies; working with dispersed faculty and students; communicating within departments; building an off-site electronic platform; dealing with the psychological effect of the disaster; dealing with insurance and governmental agencies; and research with populations under disaster stress. Among the conclusions, we discuss are: planning for emergencies; using emergency text messaging; and using metaverses like Second Life as an emergency center.

Citation

Speaker, R., Johnson, M., Scaramella, L. & Cashner, R. (2008). Technology Failures and Successes with Hurricane Katrina: Voices from the University of New Orleans Tell Stories of the Disaster and Rebuilding. In J. Luca & E. Weippl (Eds.), Proceedings of ED-MEDIA 2008--World Conference on Educational Multimedia, Hypermedia & Telecommunications (pp. 857-862). Vienna, Austria: Association for the Advancement of Computing in Education (AACE). Retrieved August 14, 2024 from .

© 2008 Association for the Advancement of Computing in Education (AACE)

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References

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