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Are Experts Able to Predict Learner Problems During Usability Evaluations?
PROCEEDINGS

, , , City Univ. London, United Kingdom

AACE Award

EdMedia + Innovate Learning, in Norfolk, VA USA ISBN 978-1-880094-42-6 Publisher: Association for the Advancement of Computing in Education (AACE), Waynesville, NC

Abstract

A number of approaches for expert-based evaluation of Instructional Multimedia have been proposed during the past few years. However, there is little evidence in the literature regarding how effective they are, especially in identifying real learner problems. In this paper we report an empirical study which assesses whether experts can predict the problems experienced by students. The evidence suggests that expert evaluators, although successful in predicting usability problems, still have difficulties identifying certain types of learner problems, such as comprehension and learning support. We conclude that expert evaluations do not eliminate the need for tests with actual learners, and suggest ways of improving their effectiveness.

Citation

Dimitrova, M., Sharp, H. & Wilson, S. (2001). Are Experts Able to Predict Learner Problems During Usability Evaluations?. In C. Montgomerie & J. Viteli (Eds.), Proceedings of ED-MEDIA 2001--World Conference on Educational Multimedia, Hypermedia & Telecommunications (pp. 419-424). Norfolk, VA USA: Association for the Advancement of Computing in Education (AACE). Retrieved July 17, 2019 from .

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