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Defining Communication Competency in Computer-Mediated Environments: E-learning Solutions and Challenges
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, , Saint Xavier University, United States

E-Learn: World Conference on E-Learning in Corporate, Government, Healthcare, and Higher Education, in Montréal, Quebec, Canada ISBN 978-1-880094-98-3 Publisher: Association for the Advancement of Computing in Education (AACE), San Diego, CA

Abstract

This paper focuses on the significant role that person-to-person communication plays in computer-mediated environments. Special emphasis is on the communication skills required of persons interacting successfully in online spaces and ways in which individuals can develop those skills through an e-learning course. Consequently, the purpose of this paper is to: 1) identify the fundamental computer-mediated communication skills required of individuals working in online environments; 2) provide a course design, pedagogical strategies and technological selections necessary to fulfill communication objectives and the desired student outcomes for developing communication competency skills; and 3) to identify the challenges associated with solutions regarding how to improve computer-mediated communication skills.

Citation

Robinson, R. & McNellis, J. (2012). Defining Communication Competency in Computer-Mediated Environments: E-learning Solutions and Challenges. In T. Bastiaens & G. Marks (Eds.), Proceedings of E-Learn 2012--World Conference on E-Learning in Corporate, Government, Healthcare, and Higher Education 1 (pp. 331-337). Montréal, Quebec, Canada: Association for the Advancement of Computing in Education (AACE). Retrieved June 27, 2019 from .

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