You are here:

Student Perceptions of Interactions and Course Satisfaction in a Blended Learning Environment

, , Instructional Technology and Learning Sciences, Utah State University, United States ; , Morgan High School, United States ; , Department of Psychology, Utah State University, United States

EdMedia + Innovate Learning, in Honolulu, HI, USA ISBN 978-1-880094-73-0 Publisher: Association for the Advancement of Computing in Education (AACE), Waynesville, NC


With the advent of information technology, distance learning has been recognized as a popular approach to gaining knowledge through the facilitation of various technological tools. The purpose of this study was to investigate student perceptions of three types of interaction (learner-learner interaction, learner-instructor interaction, and learner-content interaction) and the level of satisfaction towards the class which was implemented under a blended learning environment in the spring semester of 2008. The class with a combination of synchronous and asynchronous learning was offered by Instructional Technology and Learning Sciences to MEd program students with an attempt to complete their degrees by taking distance courses. The result showed that overall students agreed that interaction was important to their learning experiences, and the level of student satisfaction regarding the class was high. The combination of interactions significantly predicted student course satisfaction. Personality was found to be a vital factor that should be considered in this kind of course design.


Kuo, Y.C., Eastmond, J.N., Bennett, L.J. & Schroder, K.E.E. (2009). Student Perceptions of Interactions and Course Satisfaction in a Blended Learning Environment. In G. Siemens & C. Fulford (Eds.), Proceedings of ED-MEDIA 2009--World Conference on Educational Multimedia, Hypermedia & Telecommunications (pp. 4372-4380). Honolulu, HI, USA: Association for the Advancement of Computing in Education (AACE). Retrieved March 25, 2019 from .


View References & Citations Map


  1. Belanger, F., & Jordan, D.H. (2000). Evaluation and implementation of distance learning: Technologies, tools, and techniques. Hershey, PA: Idea Group Pub.
  2. Beldarrain, Y. (2006). Distance Education Trends: Integrating new technologies to foster student interaction and collaboration. Distance education, 27(2), 139-153.
  3. Bersin, J. (2004). The blended learning book: Best practices, proven methodologies, and lessons learned. San Francisco, CA: Pfeiffer.
  4. Blocher, J.M. (2005). Increasing learner interaction: Using Jigsaw online. Educational media international, 42(3), 269-278.
  5. Bonk, C.J., & Graham, C.R. (2006). The handbook of blended learning: Global perspectives, local designs. San Francisco: Pfeiffer.
  6. Chong, P.C. (2006). Factors influencing online interactions and contributors to learning in a blended learning experience at Singapore Bible College. Doctoral dissertation, Trinity Evangelical Divinity School.
  7. CVVS. (2002). Distance learning management model. Retrieved February 2, 2008, from
  8. Driscoll, M. (2002). Blended learning: let's get beyond the hype. E-learning, 3(3), 54-55.
  9. Garrison, D.R., & Cleveland-Innes, M. (2005). Facilitating cognitive presence in online Learning: Interaction is not enough. The American journal of distance education, 19(3), 133-148.
  10. Keeler, L.C. (2006). Student satisfaction and types of interaction in distance education courses. Doctoral dissertation, Colorado State University.
  11. Macdonald, J. (2006). Blended learning and online tutoring. Burlington, VT: Gower.
  12. Mash, R.J., Walt, S., Deventer, I., Steyn, M., & Labadarios, D. (2005). Assessment of the quality of interaction in distance learning programmes utilising the Internet (WebCT) or interactive television (ITV). Medical education, 39, 1093–1100.
  13. Melrose, S. (2006). Facilitating help-seeking through student interactions in a WebCT online graduate study program. Nursing and health sciences, 8, 175-178.
  14. Moore, M.G., & Kearsley, G. (1996). Distance education: A systems view. Belmont: Wadsworth Pub. CO.
  15. Northrup, P., Lee, R., Burgess, V. (2002). Learner perceptions of online interaction. Paper presented at ED-MEDIA 2002 world conference on educational multimedia, hypermedia& Telecommunications. Denver, CO.
  16. Orhan, F. (2008). Redesigning a course for blended learning environment. Turkish Online Journal of Distance Education, 9(1), 54-66.
  17. Osguthorpe, R.T., & Graham, C.R. (2003). Blended learning environments: Definitions and directions. The quarterly review of distance education, 4(3), 227-233.
  18. Rodriguez Robles, F.M. (2006). Learner characteristic, interaction and support service variables as predictors of satisfaction in Web-based distance education. Doctoral dissertation, University of New Mexico.
  19. Sethy, S.S. (2008). Distance Education in the age of globalization: An overwhelming desire towards blended learning. Turkish Online Journal of Distance Education, 9(3), 29-44.
  20. Thorpe, M., & Godwin, S. (2006). Interaction and e-learning: the student experience. Studies in continuing education, 28(3), 203-221.

These references have been extracted automatically and may have some errors. If you see a mistake in the references above, please contact