You are here:

Facilitators' Perspectives on Using Electronic Communication Channels to Build and Manage Relationships with Virtual Team Members
PROCEEDINGS

, Victoria University of Wellington, New Zealand

Society for Information Technology & Teacher Education International Conference, in Norfolk, VA ISBN 978-1-880094-41-9 Publisher: Association for the Advancement of Computing in Education (AACE), Chesapeake, VA

Abstract

The use of virtual teams in all areas of education is growing. They can form critical parts of distance education programs, collaborative research projects and joint-management schemes. Research shows that the development of personal relationships between team members is an important factor in effective working relationships in virtual teams. This paper reports part of a grounded action research study of seven virtual team facilitators in New Zealand. It will specifically look at how virtual team facilitators use electronic communication channels to build relationships with their virtual team members. The findings suggest that some electronic channels are more effective than others in building relationships and conclude that facilitators need to strategically use the channels available to them to effectively build relationships.

Citation

Pauleen, D.J. (2001). Facilitators' Perspectives on Using Electronic Communication Channels to Build and Manage Relationships with Virtual Team Members. In J. Price, D. Willis, N. Davis & J. Willis (Eds.), Proceedings of SITE 2001--Society for Information Technology & Teacher Education International Conference (pp. 2913-2918). Norfolk, VA: Association for the Advancement of Computing in Education (AACE). Retrieved October 18, 2019 from .

Keywords

References

View References & Citations Map

These references have been extracted automatically and may have some errors. Signed in users can suggest corrections to these mistakes.

Suggest Corrections to References