Leadership and Conflict Management Support in a Cooperative Telelearning Environment
Richard Hotte, Télé-université, Université du Québec, Canada ; Samuel Pierre, École Polytechnique de Montréal, Canada
International Journal on E-Learning Volume 1, Number 2, ISSN 1537-2456 Publisher: Association for the Advancement of Computing in Education (AACE), Waynesville, NC USA
This article presents a cooperative telelearning support environment which ensures pedagogical assistance from a distance. This environment is built on a concept of leader, that is, a resource (internal or external to a group) playing the role of a facilitator in the integration of the learners to a learning group. The leader does so by encouraging each member to participate in the group's achievement. Such a leadership is supported by information, by training in various aspects of leadership and by appropriate tools. First, the leader is characterized as a facilitator. Second, a multi-agent system called SAME, which assists the leader, is described. And last, a cooperative strategy based on group mediation and negotiation for solving conflicts is proposed. This mediation exercised by the group appears the best strategy for solving conflicts between emerging leaders within a group. The originality of this research lies not on the assistance provided to the student, but rather on the assistance provided to any resource that facilitates cooperative learning. The most unique aspect of the system under development is its approach to resolving emergent conflicts over leadership in a shared discourse space. Key words: Cooperative telelearning, tutoring system, peer learning, conflict management, leader emergence, group facilitator.
Hotte, R. & Pierre, S. (2002). Leadership and Conflict Management Support in a Cooperative Telelearning Environment. International Journal on E-Learning, 1(2), 46-59. Norfolk, VA: Association for the Advancement of Computing in Education (AACE).
© 2002 Association for the Advancement of Computing in Education (AACE)
ReferencesView References & Citations Map
These references have been extracted automatically and may have some errors. Signed in users can suggest corrections to these mistakes.Suggest Corrections to References
Cited ByView References & Citations Map
Teacher Perspectives on Online Collaborative Learning: Factors Perceived as Facilitating and Impeding Successful Online Group Work
Heejung An, William Paterson University, United States; Sangkyung Kim, Pratt Institute, United States; Bosung Kim, UNIVERSITY OF MISSOURI-COLUMBIA, United States
Contemporary Issues in Technology and Teacher Education Vol. 8, No. 1 (2008) pp. 65–83
These links are based on references which have been extracted automatically and may have some errors. If you see a mistake, please contact firstname.lastname@example.org.