Agent-based Decision Enabling and Performance Technology
Barbara Sorensen, US Air Force Research Laboratory, United States ; Kelly Neville, Brian Glucroft, CHI Systems, Inc., United States
EdMedia + Innovate Learning, in Honolulu, Hawaii, USA ISBN 978-1-880094-48-8 Publisher: Association for the Advancement of Computing in Education (AACE), Waynesville, NC
Effective crew coordination is critical to successful military satellite operations and to health and maintenance of costly satellite systems. Senior space operators will use an agent-guided toolkit with training and performance support solutions to help coordinate crews. This evolving design uses mature cognitive agent technology to provide tailored training and situated performance support to all senior operators. Cognitive agents will provide situated performance support and tailored training by playing roles of: (1) a supervisory agent that detects anomalies and events, prioritizes them, monitors Satellite Operator availability and workload, recommends task delegations, and provides situated performance support; (2) an instructional agent that monitors and assesses crew coordination aspects of performance, tailored feedback and training guidance; and (3) synthetic GSO and SSO teammates that make training possible when a full crew is not available.
Sorensen, B., Neville, K. & Glucroft, B. (2003). Agent-based Decision Enabling and Performance Technology. In D. Lassner & C. McNaught (Eds.), Proceedings of ED-MEDIA 2003--World Conference on Educational Multimedia, Hypermedia & Telecommunications (pp. 489-490). Honolulu, Hawaii, USA: Association for the Advancement of Computing in Education (AACE).
© 2003 Association for the Advancement of Computing in Education (AACE)