Abstract

Although we often think of students and the classroom, an array of services and support are necessary to ensure that students succeed. Providing support services for the Net Generation describes how organizational boundaries facilitate the delivery of service and how student services professionals think of today's students and technology. Technology serves as the transformational tool to provide linkage between the services to be delivered and the expectations of students. Although the conclusion is that it is not about technology, technology has an important role to play in making services more convenient and in better integrating them into the campus experience.

Citation

Wager, J.J. (2005). Support Services for the Net Generation: The Penn State Approach. College and University, 81(1), 3-10. Retrieved April 19, 2024 from https://www.learntechlib.org/p/99342/.

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Keywords

• College Students
• Delivery Systems
• higher education
• information technology
• internet
• models
• Services
• Student Personnel Services
• technology integration
• Technology Uses in Education