Instructional Design for Learning To Troubleshoot
Performance Improvement Volume 42, Number 4, ISSN 1090-8811
Describes the cognitive processes required to troubleshoot faults and describes an architecture based on that cognitive model for designing learning environments that engage novices in troubleshooting while supporting their construction of requisite knowledge. This model can be applied to different kinds of troubleshooting problems, enhancing the scalability of online learning environments. (AEF)
Jonassen, D.H. (2003). Instructional Design for Learning To Troubleshoot. Performance Improvement, 42(4), 34-38.