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When a Better Interface and Easy Navigation Aren't Enough: Examining the Information Architecture in a Law Enforcement Agency
ARTICLE

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JASFIST Volume 53, Number 10, ISSN 3318-3324

Abstract

Describes two database systems in a law enforcement agency: one is a legacy, text-based system with cumbersome navigation; the newer system is a graphical user interface with simplified navigation. Discusses results of two user studies that showed personnel preferred the older more familiar system and considers implications for system design and usability. (Author/LRW)

Citation

Hauck, R.V. & Weisband, S. (2002). When a Better Interface and Easy Navigation Aren't Enough: Examining the Information Architecture in a Law Enforcement Agency. Journal of the American Society for Information Science and Technology, 53(10), 846. Retrieved October 23, 2019 from .

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