Technical Communication Research: From Traditional to Virtual
Technical Communication Quarterly Volume 6, Number 4, ISSN 1057-2252
States that researchers in technical communication have begun to take advantage of the interactions taking place via computer-mediated communication as a rich source of research. Reviews three forms of technical communication research methods (ethnography, rhetorical analysis, surveys) and raises preliminary issues to consider when using such research methods in cyberspace, including privacy and author permissions. (PA)
Gurak, L.J. & Silker, C.M. (1997). Technical Communication Research: From Traditional to Virtual. Technical Communication Quarterly, 6(4), 403.