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Designing Electronic Performance Support Systems


IETI Volume 32, Number 1, ISSN 1355-8005


Outlines the basic nature of performance support and describes a generic model that can be used to facilitate electronic performance support system (EPSS) development. Performance measures are discussed; performance support guidelines are summarized; and a case study of the use of an EPSS is presented. (LRW)


Barker, P. & Banerji, A. (1995). Designing Electronic Performance Support Systems. Innovations in Education and Training International, 32(1), 4-12. Retrieved April 25, 2019 from .

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Cited By

  1. Next Steps in the Support Instructional Assistants for Emporium-Based Math Courses: Using a Wiki as an Electronic Performance Support System

    Charles Hodges, Virginia Tech, United States

    E-Learn: World Conference on E-Learning in Corporate, Government, Healthcare, and Higher Education 2008 (Nov 17, 2008) pp. 889–894

  2. Beyond the Innovation: System Supports for the Implementation of Performance Support Software for Children

    Gail Fitzgerald, University of Missouri-Columbia, United States; Kevin Koury, California University of Pennsylvania, United States; Kevin Miller, University of Central Florida, United States; Candice Hollingsead, Andrews University, United States; Katherine Mitchem, West Virginia University, United States

    EdMedia + Innovate Learning 2004 (2004) pp. 1758–1765

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