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Barriers to Implementing E-Learning: A Kuwaiti Case Study
ARTICLE

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International Journal of Training and Development Volume 12, Number 1, ISSN 1360-3736

Abstract

The paper reports on a research project that encompasses two key objectives: (1) finding out about the barriers affecting or preventing e-learning from being adopted by companies as an integral part of their workforce's training and learning processes and (2) establishing a comparison between the barriers and the e-learning implementation models found in Kuwait and in the practice of Western companies. The practices from Western countries are used as a benchmark for the Kuwaiti experience. The collection of the primary data was carried out through the use of semi-structured questionnaires with human resources managers as well as IT managers in charge of the e-learning of 11 of the largest companies in Kuwait. The research results show that the key implementation barriers in Kuwait are (1) lack of management support; (2) language barriers; (3) IT problems; and (4) workload and lack of time. From these, two are common to Western countries (technology and time). The remaining two (management support and language barriers) are specific to Kuwait. Regarding the comparison between the two implementation models, the key finding was that the usual e-learning development cycle (plan-design-integrate-improve) was not followed in Kuwait. The planning, designing and improving stages were largely ignored, with the emphasis resting almost completely on integrating the e-learning tools and processes in the rest of the organization. This finding was found to be in line with barrier number one–lack of management support. The key lesson learned from this research is that the problem of e-learning implementation in Kuwait is not so much one of knowing what the barriers are but one of knowing what the appropriate management processes should be for companies to achieve business success. The paper also provides recommendations for an e-learning development plan to fit the current business environment in Kuwait.

Citation

Ali, G.E. & Magalhaes, R. (2008). Barriers to Implementing E-Learning: A Kuwaiti Case Study. International Journal of Training and Development, 12(1), 36-53. Retrieved February 20, 2019 from .

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Cited By

  1. Barriers to the Implementation of Electronic Learning in Governmental Organizations: Case of Iran

    Gelayol Safavi Jahromi, Mohsen Shafiei Nikabadi & Morteza Maleki, Semnan University, Iran (Islamic Republic Of)

    International Journal on E-Learning Vol. 16, No. 1 (February 2017) pp. 67–79

  2. Barriers and Opportunities of E-Learning Implementation in Iraq: A Case of Public Universities

    Ahmed Al-Azawei, Patrick Parslow & Karsten Lundqvist, School of Systems Engineering University of Reading

    The International Review of Research in Open and Distributed Learning Vol. 17, No. 5 (Sep 26, 2016)

  3. E-Learning in Higher Education – Opportunities & Challenges for Dubai

    Theophilus K. Gokah, The Mena Institute, United Arab Emirates; Namrata Gupta, University of Wollongong, United Arab Emirates; Esinath Ndiweni, Herriot Watt University, United Arab Emirates

    International Journal on E-Learning Vol. 14, No. 4 (2015) pp. 443–470

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