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A CIT Investigation of Disruptive Student Behaviors: The Students' Perspective


Marketing Education Review Volume 24, Number 2, ISSN 1052-8008


This research focuses on gaining a better understanding of how students negatively impact other students' classroom experience. More specifically, this research develops a typology of disruptive student behavior, including frequency of occurrence and the perceived magnitude of the disruption from a student perspective. Students also provide insights into how well instructors manage "other student" behaviors. In addition, a typology for managing disruptive behaviors is developed. Six types of disruptive behaviors and five approaches for managing disruptive behaviors are presented and discussed.


Hoffman, K.D. & Lee, S.H. (2014). A CIT Investigation of Disruptive Student Behaviors: The Students' Perspective. Marketing Education Review, 24(2), 115-126. Retrieved February 19, 2020 from .

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