Computer Mediated Communications and Tailorability
Since the early 1980s the evolution of computer mediated communications (CMC) systems designed to support collaborative work has been characterized by two trends. One is the proliferation of new systems to take advantage of technological changes; the second is the incorporation of functionality into highly specialized or tailored application oriented systems. TEIES (Tailorable Electronic Information Exchange System) at the New Jersey Institute of Technology is an example of such a system. It has been designed to be integrated with other computer resources and to allow individuals and groups to tailor the system to their application needs. It is also designed to serve the frequent user who is using CMC for a significant part of his or her daily communications. The TEIES effort represents a new generation of CMC software that will allow the design, development, and evaluation of tailored collaborative systems. It provides the toolbox to overcome the tremendous programming bottleneck present in the development of collaborative systems. The forms-based interface for TEIES and the open ended concepts of privileges, roles, activities, group sharing, and notifications allow change to the interface or to the basic metaphor of the communications process and associated list processing. (2 figures and 24 references) (EW)
Turoff, M. Computer Mediated Communications and Tailorability.