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The use of Kirkpatrick's four levels of evaluation by performance improvement practitioners

, Indiana University, United States

Indiana University . Awarded

Record type: DISSERTATION

Abstract

This study was designed to document the use of Kirkpatrick's four levels of evaluation. Kirkpatrick's four levels is a long standing training evaluation classification scheme for evaluating training that has been advocated for use in evaluating performance improvement initiatives. Although it was never designed for non-training performance improvement interventions and never intended to be considered a model for evaluation, Kirkpatrick's four levels have been cited as the dominant evaluation model in performance improvement.

This inquiry used content analysis to examine published case studies describing authentic organization performance improvement situations. The individual case analyses were followed by a cross-case aggregation designed to identify patterns of performance improvement practices by practitioners.

Citation

Capps, P. The use of Kirkpatrick's four levels of evaluation by performance improvement practitioners. Ph.D. thesis, Indiana University. Retrieved March 21, 2019 from .

This record was imported from ProQuest on October 23, 2013. [Original Record]

Citation reproduced with permission of ProQuest LLC.

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Keywords