4-D Modeling Tools and Mental Models: What Can We Learn From Usability Testing?
Dean Elliott, Douglas Holschuh, Beaumie Kim, University of Georgia, United States
EdMedia + Innovate Learning, in Denver, Colorado, USA ISBN 978-1-880094-45-7 Publisher: Association for the Advancement of Computing in Education (AACE), Waynesville, NC
Developers of computer-based tools face a dual challenge when trying to understand users' mental models, because users are simultaneously building mental models of the tool and of the world represented by the tool. Understanding users' mental models of complex computer-based tools, such as the 4-D modeling tool described in this article, can help inform the design and development of those tools. For this study, usability tests using the teaching method were conducted to determine the method's usefulness for determining the mental models of both advanced and novice users. The results of the tests revealed sufficient information about the differentiation between users' mental models to inform further development of the software.
Elliott, D., Holschuh, D. & Kim, B. (2002). 4-D Modeling Tools and Mental Models: What Can We Learn From Usability Testing?. In P. Barker & S. Rebelsky (Eds.), Proceedings of ED-MEDIA 2002--World Conference on Educational Multimedia, Hypermedia & Telecommunications (pp. 978-983). Denver, Colorado, USA: Association for the Advancement of Computing in Education (AACE).
© 2002 Association for the Advancement of Computing in Education (AACE)