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Reflections of an Online Internship: Evaluating, Identifying, and Applying Best Practices for Online Course Moderation
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, Athabasca University, Canada ; , Wayfinder Education Group, Canada

E-Learn: World Conference on E-Learning in Corporate, Government, Healthcare, and Higher Education, in Honolulu, Hawaii, USA ISBN 978-1-880094-90-7 Publisher: Association for the Advancement of Computing in Education (AACE), San Diego, CA

Abstract

This paper is the result of an active reflective online internship occurring as part of a doctoral level course. The primary author (or intern) had the opportunity to observe and work with a senior professor during his fall 2009 delivery of an online masters course. This paper presents the reflections of the intern in an attempt to identify what effective online moderation “looks like” using both research and practical observation viewpoints. Findings of this reflective internship resulted in the identification of a word frequency tool process as well as three online practical teaching principles. These principles are: keep discussion posts concise, post conservatively with regards to number of posts, and that moderator posts have an effect on discussion topics. Additional research on tools that support online instructors during moderation of courses is needed.

Citation

Ostashewski, N. & Reid, D. (2011). Reflections of an Online Internship: Evaluating, Identifying, and Applying Best Practices for Online Course Moderation. In C. Ho & M. Lin (Eds.), Proceedings of E-Learn 2011--World Conference on E-Learning in Corporate, Government, Healthcare, and Higher Education (pp. 814-819). Honolulu, Hawaii, USA: Association for the Advancement of Computing in Education (AACE). Retrieved October 18, 2019 from .

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