Factors Affecting Learners’ Overall Satisfaction in e-Learning as a Wholistic Evaluation in Japan
Yoshiko Goda, Aoyama Gakuin University, Research Institute, Japan
Society for Information Technology & Teacher Education International Conference, in Las Vegas, Nevada, USA ISBN 978-1-880094-64-8 Publisher: Association for the Advancement of Computing in Education (AACE), Chesapeake, VA
The purpose of this study was to investigate factors of learners' overall satisfaction in e-learning as a wholistic evaluation. Eight factors were selected in this study: (a) Class delivery styles (blended (face-to-face collaboration and self-regulated learning (SRL)) and SRL-only), (b) Coincidence of Expectation towards the Class, (c) Sense of Accomplishment, (d) Future Value, (e) Instructional Design, (f) Satisfaction with Learning System Management (LMS), (g) Satisfaction with Learning Materials and Contents, and (h) Satisfaction with Mentoring. The data collected from 128 undergraduate students on a questionnaire were analyzed with multi-regression correlation (MRC). The results show that eight factors collectively accounted for about 45.6% of overall satisfaction (R2 = .454, F(8, 114) = 11.864, p < .01). The results of this study could be useful for teacher educators or instructors to design and implement courses to gain learners' overall satisfaction.
Goda, Y. (2008). Factors Affecting Learners’ Overall Satisfaction in e-Learning as a Wholistic Evaluation in Japan. In K. McFerrin, R. Weber, R. Carlsen & D. Willis (Eds.), Proceedings of SITE 2008--Society for Information Technology & Teacher Education International Conference (pp. 389-394). Las Vegas, Nevada, USA: Association for the Advancement of Computing in Education (AACE).