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Usability and Instructional Design Heuristics for E-Learning Evaluation
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, , , , , , , , , The University of Georgia, United States

EdMedia + Innovate Learning, in Denver, Colorado, USA ISBN 978-1-880094-45-7 Publisher: Association for the Advancement of Computing in Education (AACE), Waynesville, NC

Abstract

Heuristic evaluation is a methodology for investigating the usability of software originally developed by Nielsen (1993, 2000). Nielsen's protocol was modified and refined for an evaluation of an e-learning program by participants in a doctoral seminar held at The University of Georgia in 2001. The modifications primarily involved expanding Nielsen's original ten heuristics (developed for software in general) to fifteen heuristics (designed to be more closely focused on e-learning programs). The set of fifteen e-learning heuris-tics as well as the protocol that guided the evaluation process are presented. The application of this protocol to a commercial e-learning program is described along with the changes that resulted from the evaluation.

Citation

Benson, L., Elliott, D., Grant, M., Holschuh, D., Kim, B., Kim, H., Lauber, E., Loh, S. & Reeves, T.C. (2002). Usability and Instructional Design Heuristics for E-Learning Evaluation. In P. Barker & S. Rebelsky (Eds.), Proceedings of ED-MEDIA 2002--World Conference on Educational Multimedia, Hypermedia & Telecommunications (pp. 1615-1621). Denver, Colorado, USA: Association for the Advancement of Computing in Education (AACE). Retrieved April 21, 2019 from .

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Cited By

  1. Online Learning, Usability, and Learner Experience: Methods and Directions

    Anchalee Ngampornchai, University of Central Florida, United States; Jonathan Adams, Florida State University, United States

    E-Learn: World Conference on E-Learning in Corporate, Government, Healthcare, and Higher Education 2018 (Oct 15, 2018) pp. 1274–1279

  2. Conceptual Framework for A Heuristic-based Methodology for Contingent Usability Evaluation of Online Learning Systems

    Thao Nguyen, Curtin University of Technology, Australia

    E-Learn: World Conference on E-Learning in Corporate, Government, Healthcare, and Higher Education 2005 (October 2005) pp. 3086–3092

  3. Designing Affective-Oriented e-Learning Courses: An Empirical Study Exploring Quantitative Relations between Usability Attributes and Motivation to Learn

    Panagiotis Zaharias, Konstantina Vassilopoulou & Angeliki Poulymenakou, Athens University of Economics and Business, Greece

    EdMedia + Innovate Learning 2004 (2004) pp. 4422–4432

  4. MiLE: Systematic Usability Evaluation for E-learning Web Applications

    Luca Triacca & Davide Bolchini, TEC-lab - University of Lugano, Switzerland; Luca Botturi, NewMine La b, Switzerland; Alessandro Inversini, University of Lugano, Switzerland

    EdMedia + Innovate Learning 2004 (2004) pp. 4398–4405

These links are based on references which have been extracted automatically and may have some errors. If you see a mistake, please contact info@learntechlib.org.