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British Journal of Guidance & Counselling

2011 Volume 39, Number 4

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Table of Contents

Number of articles: 1

  1. Volunteers' Perspective of Effective Interactions with Helpline Callers: Qualitative Study

    Itzhak Gilat & Sarah Rosenau

    The present study focuses on the effectiveness of interactions with callers to a helpline as perceived by the helpline volunteers. Applying a qualitative methodology, we analysed 12 descriptions of... More

    pp. 325-337

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