Search results for author:"Laurie G. Antolovic"
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New Directions for Higher Education Vol. 115 (2001) pp. 61–70
Discusses how the implementation of new information technologies or deployment of new information services in higher education institutions pose challenges for budget planners that must be met with a thorough understanding of the nature of...
EDUCAUSE Review Vol. 44, No. 4 (2009) pp. 36–43
In May 2009, three senior financial leaders in higher education--Laurie G. Antolovic, Albert G. Horvath, and Margaret F. Plympton--participated in a panel session, moderated by Philip J. Goldstein, at the EDUCAUSE Enterprise Information and...
Modeling and Managing the Cost and Quality of Information Technology Services at Indiana University: A Case Study
Christopher Spalding Peebles; Laurie G. Antolovic; Norma B. Holland; Karen Hoeve Adams; Debby Allmayer; Phyllis H. Davidson
New Directions for Institutional Research Vol. 102 (1999)
Describes the model used to assess the cost and quality of student computing at Indiana University, Bloomington, and its application in a recent assessment. Three families of measures (quality, cost, value) are used to assess the performance of the...